Voice AI can slip up with wrong answers when it misunderstands or mixes up...
https://research-wiki.win/index.php/Two_Versions_of_the_Same_Policy_Are_Indexed:_What_Should_I_Do%3F
Voice AI can slip up with wrong answers when it misunderstands or mixes up data. Catching mistakes early saves time and frustration. One concrete way: have the system read back order IDs to the customer for confirmation