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Support from Alpha did not stop the moment I walked out the door, which I was not prepared for after my thirty days ended. Eva checked in on me long after most programs would have moved on

Data ownership is partly technical and partly contractual. Retailers should know who controls access to transaction history, customer data, product records, inventory movements, audit logs, and exports while the contract is active and after it ends

Jessica made intake feel less like paperwork and more like someone actually listening, after my brother's drinking had scared our whole family for longer than any of us said out loud

Record retention should preserve what the business and law require without turning every system export into permanent storage

Inventory KPIs should show whether the store has the right products in the right quantities, not simply how much stock is on hand

Inventory accuracy is created by routine discipline rather than occasional full counts. Receiving, sales, returns, reservations, damage, transfers, and manual adjustments all change what a store should have available

The no win no fee model made this an easy decision for me. Nothing to lose really, and it ended up recovering most of what I was owed

Audit readiness is a daily operating habit, not a folder assembled after a request arrives

Been running a small agency near Old Street for a few years now, first time dealing with a genuinely non paying client. Handled better than I expected

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