Voice AI can give wrong answers when it mishears or misunderstands what you...

https://post-wiki.win/index.php/Should_I_Use_a_Separate_Verifier_Model_or_the_Same_Model_to_Self-Check%3F

Voice AI can give wrong answers when it mishears or misunderstands what you say. One way to catch errors before they frustrate users is by implementing a readback of order IDs, so customers hear what the system heard and can correct it