Patients now expect the same convenience from healthcare as they do from online...

https://www.adirs-bookmarks.win/telehealth-has-changed-what-we-expect-from-the-nhs-patients-no-longer-want-to

Patients now expect the same convenience from healthcare as they do from online banking. Whether it is a quick video consult or getting prescription reminders through a secure portal, these digital tools build trust through speed and flexibility