Listen without rushing to fix things. Ask what would help and offer a step,...

https://milasinspiringthoughts.zenbloomer.com/posts/what-questions-should-families-ask-a-treatment-center-in-georgia

Listen without rushing to fix things. Ask what would help and offer a step, like sitting with them while they call for an appointment. Try: “Want me to stay while you call?” Keep clear boundaries. Support may take more than one conversation.