After testing AI customer service platforms for years, I’ve seen how 'assist vs...

https://www.bookmark-xray.win/thinking-about-ai-for-customer-service-in-2026-platforms-now-handle-up-to-70

After testing AI customer service platforms for years, I’ve seen how 'assist vs resolve' changes the game. In 2026, top tools automate up to 70% of routine tasks within a week, cutting costs to as low as $0.30 per interaction